Indoor

📋 WHAT TO BRING

Required Items:

✅ Your pet’s regular food

✅ Leash with collar (pets must be on a leash or in a crate upon arrival and entry to the facility)

✅ Diapers / pee pads (for indoor stays)

Optional Items:

✅ Pet’s bedding

✅ Soft treats, biscuits, or small chew treats only (hard chew treats are not allowed for safety reasons, as they may pose a choking risk)

✅ Toys

🎁 We Provide:

Food/Water bowls and mineral water

⚠️ IMPORTANT

• Arrival Policy: All pets must be properly secured in a crate or on a leash when entering the facility for safety purposes.

• Check-out Reminder: Please ensure all belongings are collected before departure. Zukiya is not responsible for any items left on the premises.

All optional services are subject to availability and the pet’s behavior.

✅🎾 Premium Care Package – ₱300/day

• Extra morning and evening walks

• More playtime and one-on-one attention

• Cage-less / free-roaming for the entire stay

⚠️ Cage Policy:

Pets that are not accustomed to being in a cage or enclosure—even for short periods—are required to avail of the Cage-less / Free-Roaming Premium Care Package for their safety and comfort.

✅🦴 Food & Care Services – ₱50/day each

• Food refrigeration or heating of cooked food

• Hot water

• Medication administration and ointment/spray application

⚠️ Medication Policy:

Medication and vitamins will only be administered if they can be mixed with the pet’s food. We do not perform force feeding or manual administration (e.g., syringe or direct oral feeding), as we are not a veterinary service provider.

If a pet refuses to eat or take medication mixed with food, Zukiya will not be held liable for missed doses.

✅🧫 Pet food and selected pet products are available

✅⏳ Extra Hours (Check-out Extension)

• ₱250/hr – Holidays/Weekends

• ₱190/hr – Regular days

✅🚿 GROOMING SERVICES

Japanese Technique and High-End Shampoo/Tools

✨ If you want a long-lasting, fresh-smelling furry companion with reduced shedding, our specialty grooming helps maintain your pet’s skin health and overall condition.

🔥 Rates vary depending on coat condition, size, breed, and behavior

₱1,800 – ₱6,800

🌟 Grooming Inclusions 🌟

✅ Trim / cutting style

✅ Detailed slickering, combing, and de-shedding

✅ Removal of dead coat using professional grooming tools

(Promotes healthier coat growth, helps prevent skin issues, and maintains a cleaner, odor-free coat for a longer period compared to typical grooming salons)

✅ Nail trim / file

✅ Paw pad cleaning

✅ Sanitary trim

✅ Ear cleaning

✅ Anal sac expression

✅ Bath (3x deep shampoo and conditioner using JP Tea Tree Oil and Trimmer’s Brand)

Free application of 🐕 MICROCYN AH:

✅ Eye care wash

✅ Ear care wash

✅ Skin care spray (anti-fungal disinfectant)

✅ Coat and skin conditioning

Terms of Service, Policies, and Liability Waiver

HEALTH AND SAFETY PROTOCOLS

Zukiya Philippines reserves the right to isolate or refuse service to any animal displaying symptoms of parasites (fleas/ticks), respiratory illness, or communicable diseases to protect the health of other animals in our facility.

LIABILITY AND RISK ACKNOWLEDGMENT

While Zukiya maintains the highest standards of animal care, the Client acknowledges that pet boarding involves inherent risks. Zukiya shall not be held liable for any health complications, injuries, or fatalities that may occur during the boarding period. However, we will make every effort to ensure your pet is cared for to our usual high standards.

BEHAVIORAL MANAGEMENT

Aggressive animals may be restricted from common areas and group activities for the safety of staff and other animals. Exercise and socialization privileges may be suspended at management's discretion.

INCIDENT LIABILITY

The Client assumes full financial responsibility for any damages, injuries, or losses caused by their pet to other animals, persons, or property during the boarding period

CLIENT RESPONSIBILITIES

Please let the pet sitter know if your pet has any behavioural problems or acts aggressively toward people or animals.

Personal possessions such as bedding, toys, and comfort items are permitted; nevertheless, it is your obligation to inspect your goods prior to checking out. If any items are left behind, we cannot be held accountable.

If the pet has just received a vaccination, they must stay at home for at least seven days before they can board.

IMPORTANT NOTICE FOR LONG-TERM BOARDING

Extended boarding arrangements (exceeding 14 days) require additional considerations: Stress-Related conditions like

Separation anxiety may manifest as behavioral changes, skin conditions, or appetite loss. While Zukiya provides standard care, we cannot guarantee prevention of stress-related symptoms.

PAYMENT POLICY

All transactions must be completed online prior to service

Cash payments are not accepted

Deposit confirmation (screenshot/receipt) must be submitted to secure reservation

All payments are non-refundable; however, in the event of cancellation, 25% of the total payment will be refunded.

CHECK-

IN/CHECK-OUT PROCEDURES

Pets must be collected within 24 hours of the agreed departure time Extension requests require 24-hour advance notice and additional fees Early departures do not qualify for partial refunds

Late pickups incur overtime charges

AGREEMENT EXECUTION

By signing below, the Client acknowledges having read, understood, and agreed to all terms, conditions, and policies outlined in this agreement.

PET OWNER INFORMATION

Full Name:

Signature:

Date:

PHOTOGRAPHY AND MEDIA CONSENT

Zukiya may photograph or record your pet during their stay for social media purposes.

Please select your preference: YES or NO

COMPLIMENTARY PHOTO SERVICE: We're happy to capture special moments of you and your pet during your visit and send photos to you via messenger upon request at no additional charge.

Please select your preference: YES or NO

FAMILY PHOTO OPTION: Clients may also choose to have a family photo taken together with their pet during pick-up or drop-off.

Please select your preference: YES or NO

All privacy preferences will be honored.

Terms Acceptance:

☐ I agree to all terms and conditions stated above

ZUKIYA PET BOARDING, STAYCATION AND GROOMING

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